Analysis of the Relationship between Consumer Ethnocentrism and Cultural Values of Consumers

Main Article Content

Róbert Štefko
Martin Rigelský
Ivana Ondrijová

Abstract

This paper examines the relationship between consumer ethnocentrism and cultural values using two primary analytical tools: the CETSCALE and the Portrait Value Questionnaire (PVQ). The primary aim of this research is to elucidate how individual cultural values influence ethnocentric attitudes towards domestic and foreign products. The study addresses a significant gap in understanding the nuanced interactions between cultural orientations and consumer behavior.
Systematization of existing literature and methodologies reveals that consumer ethnocentrism can be influenced by various cultural values. Investigation begins with a correlation analysis to explore the universal relationships among different PVQ indicators and their association with CETSCALE scores. Following this, an ordinal logistic regression analysis was employed to assess the impact of individual PVQ values on CETSCALE outcomes. Methodological tools included Spearman's rank correlation and ordinal logistic regression, applied to data from a sample of 288 respondents collected between January 26, 2024, and March 2, 2024. The analysis highlighted significant positive correlations, particularly between the values of Tradition and Security and ethnocentric attitudes, with Tradition showing the most substantial impact. The paper’s findings underscore that while certain values, specifically Tradition and Security, significantly affect ethnocentric tendencies, the overall influence of PVQ scores on CETSCALE is relatively modest. This modest effect is further supported by low R² values, indicating that while statistically significant, the practical impact of cultural values on ethnocentrism is limited. The relevance of addressing this scientific problem lies in the need for a deeper understanding of how cultural values shape consumer preferences and behaviors. The empirical results confirm and theoretically substantiate that Tradition and Security are key predictors of ethnocentric attitudes. These insights can be valuable for policymakers, marketers, and businesses aiming to navigate consumer preferences in a multicultural context and develop strategies that align with cultural values.


Article Details

How to Cite
Štefko, R., Rigelský, M., & Ondrijová, I. (2024). Analysis of the Relationship between Consumer Ethnocentrism and Cultural Values of Consumers. Technium Business and Management, 10, 165–176. https://doi.org/10.47577/business.v10i.12188
Section
Articles

References

M. S. SADIQ, M. AHMAD: Buying US products and services: Religiosity, animosity, and ethnocentrism of young consumers. J. of Islamic Marketing, (2022).

T. A. SHIMP, S. SHARMA: Consumer ethnocentrism: Construction and validation of the CETSCALE. J. of Marketing Research, 24 (3), 280–289 (1987).

G. HOFSTEDE: Culture’s consequences: Comparing values, behaviors, institutions, and organizations across nations. Sage, Thousand Oaks, USA (2001).

S. H. SCHWARTZ: Universals in the content and structure of values: Theoretical advances and empirical tests in 20 countries. Advances in Experimental Social Psychology, 25, 1–65 (1992).

G. BALABANIS, A. DIAMANTOPOULOS: Domestic country bias, country-of-origin effects, and consumer ethnocentrism: A multidimensional unfolding approach. J. of the Academy of Marketing Science, 32 (1), 80–95 (2004).

E. KAYNAK, A. KARA: Consumer perceptions of foreign products: An analysis of product country-images and ethnocentrism. European J. of Marketing, 36 (7), 928–949 (2002).

J. WATSON, K. WRIGHT: Consumer ethnocentrism and attitudes toward domestic and foreign products. European J. of Marketing, 34 (9/10), 1149–1166 (2000).

I. VIDA, J. REARDON: Domestic consumption: Rational, affective or normative choice. J. of Consumer Marketing, 25 (1), 34–44 (2008).

K. SEIDENFUSS, Y. KATHAWALA, K. DINNIE: Regional and country ethnocentrism: Broadening ASEAN origin perspectives. Asia Pacific J. of Marketing and Logistics, 25 (2), 298–320 (2013).

R. A. PETERSON, A. J. P. JOLIBERT: A meta-analysis of country-of-origin effects. J. of Intern. Business Studies, 26 (4), 883–899 (1995).

P. SHARMA: Consumer ethnocentrism: Reconceptualization and cross-cultural validation. J. of Intern. Business Studies, 46, 381–389 (2015).

L. SAGIV, S. H. SCHWARTZ: Personal values across cultures. Annual Review of Psychology, 73 (1), 517–546 (2022).

S. DURVASULA, J. C. ANDREWS, R. G. NETEMEYER: A cross-cultural comparison of consumer ethnocentrism in the United States and Russia. J. of Intern. Consumer Marketing, 9 (4), 73–93 (1997).

S. H. SCHWARTZ: A theory of cultural value orientations: Explication and applications. Comparative Sociology, 5 (2–3), 137–182 (2006).

G. BALABANIS, N. T. SIAMAGKA: A meta-analysis of consumer ethnocentrism across 57 countries. Intern. J. of Research in Marketing, 39 (3), 745–763 (2022).

S. H. SCHWARTZ: Robustness and fruitfulness of a theory of universals in individual values. Valores e Trabalho, 56–85 (2005).

S. PASSINI: The relationship between value and ideological orientations using the refined theory of basic values. Online Readings in Psychology and Culture, 2 (1), (2020).

S. H. SCHWARTZ: An overview of the Schwartz theory of basic values. Online Readings in Psychology and Culture, 2 (1), (2012).

E. DAVIDOV, P. SCHMIDT, S. H. SCHWARTZ: Bringing values back in: The adequacy of the European Social Survey to measure values in 20 countries. Public Opinion Quarterly, 72 (3), 420–445 (2008).

S. H. SCHWARTZ: A proposal for measuring value orientations across nations. European Social Survey, 259 (290), 261 (2003).

J. F. JIMÉNEZ-GUERRERO, J. C. PÉREZ-MESA, E. GALDEANO-GÓMEZ: Alternative proposals to measure consumer ethnocentric behavior: A narrative literature review. Sustainability, 12 (6), 2216 (2020).

R CORE TEAM: R: A language and environment for statistical computing. R Foundation for Statistical Computing, (2024).

J. MA, J. YANG, B. YOO: The moderating role of personal cultural values on consumer ethnocentrism in developing countries: The case of Brazil and Russia. J. of Business Research, 108, 375–389 (2020).